People are the only complexity in a business, regardless of size, industry, or locale. People can make or break your business, so it’s essential to learn how to manage and leverage people and the value they bring to your business. There are four people categories within a company: the owner, the employees, the customers, and the vendors.
Although it’s simple to talk about people management skills, implementing a successful solution can be difficult. Non-human components don’t interact intelligently – humans do! To accomplish this, first, start with you – the business owner. The business owner needs to be prepared emotionally and then technically to drive results through their employees and vendors.